Unique Wooden Crafts That Make Wonderful Gifts

Privacy Policy – Handicraft Boutique

Handicraft Boutique is an online store specializing in personalized wooden crafts that make thoughtful and memorable gifts. We are committed to safeguarding your privacy and ensuring a secure shopping experience.

Customer Confidentiality

We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the choices you have regarding your data.

Information We Collect

When you place an order, we may collect the following personal details:

Full name
Email address
Shipping and billing addresses
Phone number
Credit card number and expiration date (via secure processing)

This information is used solely to process and fulfill your order, provide updates, and support your customer experience.

Note: Your phone number will only be used for order-related communication and not for sales calls.

How We Use Your Information

We use the information you provide for the following purposes:

To process and fulfill orders
To manage returns and refunds
To provide customer service and support
To communicate order updates or respond to inquiries
To understand customer trends and improve our offerings

Security Policy

We are committed to protecting your personal and payment information. All transactions are secured using industry-standard Secure Sockets Layer (SSL) encryption, which ensures that your data—including your name, address, and credit card information—is safely transmitted and protected from unauthorized access.

Payment information is processed securely through trusted third-party services. We do not store credit card details on our servers.

Return Policy

Your satisfaction is important to us. If for any reason you are not completely satisfied with your purchase, you may return the item within 7 days of delivery.

A 10% restocking fee applies to all returned items
Return shipping costs are the customer’s responsibility unless the return is due to our error
Shipping charges are non-refundable unless the issue was caused by us
Items must be returned in their original condition and packaging.

Online Payments

We accept the following forms of payment:

Credit cards
Debit cards
PayPal

All payment transactions are processed securely to protect your information.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your information
Opt out of non-essential communications

For questions, concerns, or requests related to your data, please contact us directly through our website.

Thank you for choosing Handicraft Boutique. We value your trust and are committed to providing a safe, secure, and satisfying shopping experience.